To request a refund, please contact Tox and Tonic directly.
We defer to the refund policies put in place by Tox and Tonic and cannot initiate a refund without their approval.
Once Tox and Tonic authorizes a refund we will deposit the refunded amount (full or partial) into your account. Your Cherry account status and loan balance are adjusted accordingly.
If a partial refund is issued, your loan amount will be adjusted to reflect your new remaining balance. If a refund is issued in full, any payments made on your loan will be returned to you.